Personality Professionally Qualified - We're computer networking consultants, firewall, disaster recovery, desktop support technicians, and professional computer programmers. We help growing businesses and home users successfully and securely maintain computer networks, desktops and firewalls. As your "Part-Time IT Department"
Wednesday, November 21, 2018
IT Support For Business | Computer repairs melbourne | Computer repairs flinders street melbourne CBD | Home computer repair | Mac Repairs | Computer repairs shops |
Nerdcore
was founded in 2001. In the early years, most of our clients were
architectural and engineering firms in Australia. In those days, it
wasn’t easy to buy a CAD workstation. You couldn’t just go online, and
custom configure a PC with a high-end graphics card and enough RAM to
run leading edge CAD software. Nerdcore built a thriving business around
providing specialized computer hardware sales, network configuration,
and support. Our “Microstation” CAD workstations set the standard for
performance and reliability.
As
time went on, Nerdcore assembled an unrivaled pool of talent. Word
spread about the technical insight and exemplary service provided by
Nerdcore staff members. Before long we became the leading IT support provider in the South for IT businesses, retail, manufacturing, legal,
financial services, health care, non-profit orgs, educational
institutions and much more. As our consulting business grew, we
eventually phased out of selling hardware and software.
We Transformed Our Approach to Better Serve YOU
Typically, IT support providers subscribe to one of two philosophies: 1) managed services or 2) break fix.
Managed
services providers offer pre-packaged IT support plans that almost
never deliver a perfect match to their clients’ needs. The managed
services approach is clumsy and inefficient. It might appear to be a
good deal at first glance but “predictable pricing” proves to be a false
economy when necessary services are deemed “out-of-scope.”
Break-fix support providers literally wait for a disaster to happen before acting. Break fix is risky!
In
2008, while many other IT support providers were still offering
break-fix support, or were just beginning to adopt the managed services
model, Nerdcore transformed IT support strategy.
We
adopted a framework for support that is predictable and proactive while
also being custom tailored to our clients’ needs. We employ flexible
strategies that enable Nerdcore to complement internal IT departments
without competing with them.
Our
customer-focused approach to delivering IT support has proven to be
wildly successful. It has resulted in tens of thousands of happy
computer users at hundreds of businesses, and a decade (and going) of
consistent double-digit year over year growth for Nerdcore
Regional Powerhouse with a Global Reach, at Your Service
Today,Nerdcore
is a regional powerhouse! Our team is smart, fast, and vast. Our
clients’ operations span the globe. We leverage our comparatively large
size to deliver response times, service levels, and a depth of expertise
that other firms can’t match. In every task, our goal is to ensure that
Nerdcore clients feel happy, productive, and supported in their use of
technology.
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