Protect your phone or tablet from cybercriminals.

 Protec

Protect your phone or tablet from cybercriminals.

If your phone is lost or compromised, your information could be at risk. Protecting your mobile phone is just as important as protecting your computer or your wallet. If someone gets access to your phone, they could also get easy access to:

• your email and social media accounts
• your messages and contacts
• your photos, videos and notes
• your banking or financial details
• any apps you use and the data you store in them
• your browser history.

Follow these steps to secure your phone and protect your information. Most of these steps are free and easy to do and can also be used to secure your tablet.

Keep your phone locked and physically secure

• Lock your phone with a passphrase, password, PIN or biometrics. Make it difficult to guess – simple patterns or your date of birth are too easy. You should consider using facial recognition or a fingerprint to unlock your device if it has this option. This way, people can’t watch what you use for your password or PIN.
• Ensure your phone is set to automatically lock after a short time of inactivity, such as five minutes. The shorter the better.
• Treat your phone like your wallet. Keep it safe or with you at all times.
• Encrypt the data on your phone. Even though your phone might be locked, someone could still access your phone’s onboard data storage and information if it is not encrypted. Recent versions of Apple iOS or Google Android now also have encryption options available. Encryption of some form has been included in mobile devices from iOS 3.0 and Android 4.0, and most devices will now ship with encryption turned on by default. This uses your normal PIN or screen lock passphrase/ password to protect your data.
• Use your phone’s remote tracking features (such as Apple’s Find my iPhone or Google’s Find your phone) to help find your phone or remotely erase the contents if it is lost or stolen.

Regularly back up your phone

• Backing up the data on your phone is important and should be done regularly. This will help you recover your data if your phone is ever lost, stolen or damaged. Backups of important information should be kept on at least two other devices. For more information, read our advice for backups.

Update your phone’s software

• Turn on automatic updates for your phone’s operating system and apps to install new updates as soon as they are available. This is often done through your phone’s settings menu. Updates help to correct security vulnerabilities that could be used by cybercriminals to access your phone or information. Your phone may need to be connected to Wi-Fi and a charger to install the updates. If you need help, the ACSC has published guidance on how to update your phone.

If your phone or operating system is too old it may no longer receive updates. This could put your device and information at risk. Upgrade to a newer phone or operating system as soon as possible to stay secure. Examples of phones that no longer receive updates include the iPhone 7 and Google Pixel 2.

Use secure and reputable apps

• Check that apps are made by a reputable company before downloading and installing on your phone. Only download apps from an official app store.
• Review the permissions and settings on your apps and remove apps that asks for excessive or suspicious permissions. For example, apps that request access to your photos or microphone where it is not required. App permissions can be viewed in your settings menu.
• Set your phone to require approval before apps are installed. Parental controls can also be used for this purpose.
• Remove apps when you no longer need them.

Be careful using free or public Wi-Fi

• Public Wi-Fi ‘hotspots’ like cafes, airports, hotels and libraries are convenient, but they can be risky. It’s easy for information sent using public Wi-Fi to be intercepted, so you should be careful about what information you send or receive while connected. Ideally, use cellular data when not connected to your own Wi-Fi network.
• Do not let your device automatically connect to public Wi-Fi networks. You can turn this off in your phone’s Wi-Fi settings.
• If you have to use a public Wi-Fi network, know that the information you send or receive while connected may not be private. This can include sensitive emails or messages, as well as passwords, credit card details, and online banking information. Attackers could also intercept your connection and send you to malicious webpages.
• To keep your information and device secure, consider using a VPN on your phone when using public Wi-Fi. Otherwise, use your cellular data connection or wait until you’re on a trusted Wi-Fi network.
• Always try to confirm the official hotspot name from venue staff before connecting to it.
• Remember to disconnect from any public Wi-Fi networks and clear them from your phone after you have finished using them.

Watch out for scams and phishing attempts

• Look out for suspicious calls, emails and messages. These could be attempts to steal your money or access your device and information. Scams might pressure you to take urgent action or claim that there’s a problem with your device or account. For more information or to test your ability to spot scams, read our advice on recognising and reporting scams.
• Stay vigilant of emails and messages that ask you to open a link or attachment.
• If you’re unsure whether a call, email or message is real, contact the person or business through another method. For example, if you receive a suspicious message about a parcel delivery, contact the courier through their official website or call centre. Do not use the links or contact details you have been provided in the message as these could be fraudulent.

Reset your phone before selling it

• Make sure you remove all personal information from your phone before selling or giving it away. For example, by doing a factory reset. This will wipe your information and restore the device to its original settings.
• For more advice, read the ACSC’s guide on how to dispose of your device securely.

Protect your phone in public spaces

• If you find or receive a random cord or USB device – don’t plug it into your phone. It could be infected with malware.
• Turn off Bluetooth and Wi-Fi when you are not using them.
• Be cautious with QR codes. Cybercriminals can generate codes that cause your phone to visit a harmful website, install a malicious app or join an untrustworthy Wi-Fi network. Only scan QR codes located in prominent positions in a business as these are more likely to be legitimate. Check with a staff member if you are unsure. While scanning a QR code, look for prompts on your smartphone indicating actions that the QR code will perform.
• If you’re going overseas, visit the Smartraveller website for advice on keeping your electronic devices secure when travelling.

Review your phone’s security features

• Most phone companies provide simple security guidance on their website. For example, Apple’s security and privacy advice for iPhones and Google’s security tips for Android devices. Read through this security guidance every few months, or when you get a new device, to make sure you’re protected.

Internet & Wifi Installation Setup - Ring 1300637326 - Nercdore Computers

 Internet & Wifi Installation Setup - Ring 1300637326 - Nercdore Computers

 

 

Internet & Wifi Installation Setup

Nowadays having a fast and reliable connection to the internet is essential. In fact, when moving house, sorting out the internet connection is one of the first things on most people’s to-do list.

Unfortunately, not all internet installations are as straightforward as the service providers would have you think. With some of the cheaper service providers – all you get is a modem in the mail and a set of instructions on how to set it up.  Unless you’re quite technically savvy, these instructions can be quite confusing.

Other providers do come out and set it up for you for a fee, which is great at the beginning, but often it’s not until they’ve gone that you find that it doesn’t work in all rooms properly or it’s not as fast as you wanted.

Of course the moment something goes wrong you call their support line.  After you’ve waited in the queue for 2 hours you finally are connected to a specialist overseas. Even if you can understand them, what they tell you to do is very confusing an might result in further downtime. Just give us a ring.

We regularly liaise with ISPs on behalf of our clients because we understand what to say to them.  

What you need is impartial advice and help that you can decide on whats best for you.  Sometimes you simply have the wrong equipment or wrong service level for your location or for your in house requirements.  Other times it’s configured wrongly because of a modem update. 

Internet Connection Types

Although the government is currently rolling out the new National Broadband Network (NBN) into many Australian suburbs and citys, it may be a while before it’s available in your street. You can check to see if it’s available in your area at nbnco.com.au. 

In the meantime your choice is cable, ADSL or a portable 4G wifi modem should work anywere.

• A cable Internet connection uses your cable TV cable to send and receive internet data and is generally the fastest connection you can get from any isp.

• ADSL or ADSL2+ uses your existing phone line to send and receive internet data. The difference between each of them is usually speed, but the speed you’ll actually experiences depends on how far you are physically located from the ISP’s exchange or office of the isp.

• Mobile broadband is a plugin USB mini modem that provides wireless internet connection for your computer. You can also do this through your phone using the hotspot (tethering) function – however if you need to do this regularly, a 4G or 5G broadband dongle will be more reliable and quite a bit cheaper than using your phone that's for sure. 

With cable and ADSL connections – you have a line coming into your premises from outside on the street cable that has a special socket plug in the wall.  You’ll have a modem connected to this socket.  The modem acts like a receiver/transmitter and turns the data into a wireless signal and beams it around your house or office so that all your devices can get internet access. In some properties a modem repeater is needed – to beam signals around corners or long distances.

What Can Go Wrong?

Some of the common things which can go wrong with internet connections include:

• Slow internet speed overall up and down time results

• Wifi doesn’t reach all parts of the your area you need

• Connection keeps dropping out to often in complete not working

• Modem can’t connect to Internet service provider or mobile dongle no antenna when purchased

• Faulty software inside the modem causing problems due to a faulty modem

• Wireless modem becomes faulty and stops working randomly and then starts again

• Losing your WiFi password due to reset often

• WiFi interference from cordless telephones and neighbour’s wireless connections constantly downsizing your signal causing a huge crossover of signals.

Data Recovery - Data Recovery For laptops - hard drives - desktops - macbook - imacs- surface pros

 

Data Recovery 
Lost Your data? 
Don't worry: Not all is lost! Don't get sucked in by the big data recovery companies an pay thousands!

See Our Reviews!

Professional Data Recovery Experts with a clean room

 

IMPORTANT READ THIS IF YOU HAVE LOST YOUR DATA:

When you have lost your important data on any media type and you cannot access your important files, best practice is to immediately stop using the media. Powering ON, reading or writing to your media can do further damage or can impair data recovery. If your files are worth time, money, your business or sentimental value. Call us and remember the prices will vary dramatically if you bring to us suite 3a Willesden road Hughesdale victoria 3166.

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When you choose to send your media to us, you can rest assure that we will keep your files 100% confidential and do our best to minimize any downtime to your business or personal IT infrastructure. If we can get your data back we will.

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We are a Professional Data Recovery business that aim to provide a service of great importance at affordable rates for our clients without any that's right nothing no up front cost. We are based Melbourne, but also offer on-site services where applicable, local pick up and delivery of media can also be arranged. We also now offer priority services for very urgent cases.. note fees apply.

Each situation is different according to your data retrieval we advise to bring your device into to us as soon as you can or ring a data recovery consultant on 0386897974. Once we have recovered your data the next step is getting a report back to you. We can ship the external hard drive medium to you an then provide you with a security pin to access the data. Only you will be given the security pin to access the data. An external hdd is provided on each data recovery job. So if you have 1 tb of data we will copy the 1tb data back onto a 2 tb hdd inclusive of the service charge. 

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We can also recovery emails and convert pst files back into your Ms Office as long as its not in the cloud. 

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• Data Recovery Hard drives included

• Data Recovery for Ssd drive

• Data Recovery for Mobile phone this will vary on each phone condition

• Data Recovery for Sd card

• Data Recovery for Raid hard drive like nas drive storage containers or server racks.

• Data Recovery for Nas drives. 

• Data Recovery for Laptop hard drive

• Data Recovery for Desktop computer hard drives 

• Data Recovery Memory chip on usb thumb drives

• Data Recovery Hard Drive cannot be accessed

• Data Recovery that a Virus or Malware Infection has deleted your entire profile

• Clicking/Knocking sounds (damaged heads) this is a noise mechanical fault

• Data Recovery Seized Motor - mechanical fault

• Data Recovery Damaged controller board (PCB)

• Data Recovery Hard Drive not detected in BIOS

• Data Recovery Computer Clicking or Clunking Sounds

• Data Recovery Scratching or grinding Sounds

• Data Recovery Hard Drive not powering on at all

• Data Recovery Hard Drive Not spinning 

• Data Recovery Freezing or locking up the computer

• Data Recovery Corrupted partition / File System

• Data Recovery Deletion of Data from HDD

• Data Recovery Bad Sectors on Disk

• Data Recovery Computer repairs for your current parts

all in one computer hard drives, also we might not have listed yours here if you cant see it ring us today. If you need the data back we will exhaust every possible way to retrieve it for you. our team always gets the job done right

Based on 944 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Facebook, Google, Cylex Reviews and our feedback system.

Click here to submit your review!

We can get it back!

Why Thousands Of Australians are turning to Nerdcore Computers

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• Data Recovery explained in simple English terms & sure no surprises!

       What can you expect from Nerdcore Data Recovery? 
 

• Easy to understand expert advice and technical support for all levels of non computer savvy person in simple explanation.

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• Fixed appointment times - Means you get to see what were doing and you can get involved and ask questions and see what were doing with your computers.

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• Local Data Recovery Lab – We have a local data recovery Lab were you can drop off your hard drive device to our Melbourne office.

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• Extended Opening Hours – Weekends and After Hours- we know your time is very important. Have a time outside of our normal hours we can fit someone in for you then too were you can drop off your device. 

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We will bend over back wards to make sure your data is recovered. That's right we don't want to muck around with your time or ours. We will find the problem with your hard drive an tell you the cost to retrieve the information. Leave the hard work to us we want tell you the ins an outs of how we do the recovery. Thats why we hvae read the manuals.

Software Failure Data Recovery Prices:

We offer data recovery services for all types of software failures. We have a rapid response and recovery times for these types of data loss issues. We can assist you with Operating system failure, Windows blue screen, file system corruption & database corruption. We can preform data recovery for software failure on all media types and brands such as Seagate, Western Digital, Maxtor, Toshiba, Hitachi, Verbatim plus more.  If software failure data loss occurs cease using the media, it can make your data loss worse and permanently erase data.

Standard Service Time (24 - 72hrs Job ETA)

 

• CD / DVD Recovery $175.00

• SD Card $250.00

• USB Flash Drive $250.00

• HDD File System Corruption $250.00

• Mobile Device Recovery $250.00

• HDD Deleted File Recovery $275.00

• Accidental Hard Drive Format: $300.00

 

Hardware Failure Data Recovery Prices:

Hardware failure data loss is more complex to recover your data. We have specialised equipment to analyse you data and determine what type of failure has occurred. We can assist with many hardware failure types such as firmware failure, head failure, platter seizure. These types can occur from physical impact, environmental elements or just wear and tear.

Standard Service Time (5-21days Job ETA)

 Time will depend on availability of hard drive parts

• Data Recovery Hard Drive Firmware Failure - $500

• Data Recovery Hard Drive Bad Sectors - $500

• Data Recovery PCB Repair / Failure - $350-$550

• Data Recovery USB Flash Drives - $350-$550

• Data Recovery Mobile Device Failure $500-$650

• Data Recovery Head Stiction - $850.00

• Data Recovery Head/Motor Failure - $1250.00

• Data Recovery Raid Recovery - $400 per disk in array (array rebuild only) Recovery of Mechanically damaged disks are priced accordingly

NOTE

There is no diagnostic fee to evaluate the condition of your drive.

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Priority Data Recovery Prices:

We offer a priority service for very urgent recoveries or sensitive material where the job must be diagnosed and recovered immediately putting your case at the top of our job list to be completed ASAP. This services comes with an additional fee on top the the data recovery service cost. We offer priority data recovery services for all types of software and hardware failures. We have a rapid response and recovery times for these types of data loss issues.  

 

Priority Service Time - Software Recovery (8hrs -36hrs Job ETA)

 

• CD / DVD Recovery $175.00  + PFee $200

• SD Card $250.00  + PFee $250

• USB Flash Drive $250.00 + PFee $250

• HDD File System Corruption $250.00 + PFee $250

• Mobile Device Recovery $250.00 + PFee $250

• HDD Deleted File Recovery $275.00 + PFee $275

• Accidental Hard Drive Format: $300.00 + PFee $300

Priority Service Time - Software Recovery (1 -6days Job ETA)

• Data Recovery Hard Drive Firmware Failure - $500 + PFee $500

• Data Recovery Hard Drive Bad Sectors - $500 + PFee $500

• Data Recovery PCB Repair / Failure - $350-$550 + PFee $500

• Data Recovery USB Flash Drives - $350-$550  + PFee $500

• Data Recovery Mobile Device Failure $500-$650 + PFee $500

• Data Recovery Head Stiction - $850.00 + PFee $600

• Data Recovery Head/Motor Failure - $1250.00 + PFee $1200

• Data Recovery Raid Recovery - $400 per disk + PFee $400

• For an ideal time frame and cost bring your drive directly to us so we can start.

What type of Files/Media can you recover?

Data Recovery

• Here is a quick list of media and files that we can help you with. If you device is not in the list chance are we can still salvage the data for you, just call our data recovery team on 0386897974 for a free over the phone assessment;

   

• Hard Drive Recovery includes: laptop, desktop, external drives and business drive servers

• USB, Flash Memory Card Recovery: CD/DVD(SD/XD Cards, voice recorders)

• iPhone and Smart Phone (this may include older generations of phones, ask your phone manufacturer if your phone can be recovered)

• Data Recovery RAID Recovery

• Data Recovery Tape Recovery

• Data Recovery Ipad Recovery

• Data Recovery Forensic/Investigative Data Recovery

• Data Recovery Floppy Disc Recovery

• Data Recovery Multi-drive server/SAN/VMware Recovery

• Data Recovery Microsoft Exchange and SharePoint Data Recovery

• All file formats including MYOB, QuickBooks and Outlook.

See some of the data recovery types below:

Ssd Hdd Recovery

USB Hard Drive / Flash 

Laptop Data Recovery 

Ipad Tablet Data Recovery

Phone Data Recovery - Conditions apply

Therefore it is no secret for backing up all of your important files is a must for any home or business. There are many cautionary tales about businesses that have gone bust due to the loss of their digital information. While we won’t regale you with those situations right now, we know you understand the importance of having an easy-to-use and practical data backup solution ready to go or otherwise you wouldn’t be reading this right now. There are quite a few technologies to assist with comprehensive data backup, and understanding the pros and cons of each one can often turn people off ever pursuing a viable backup solution. We understand your confusion, that is why we can consult with you to determine the best method to suit your individual needs or business setup. We are all about providing personalised IT support services by delivering Data Recovery solutions that work for you.

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We have one of the best data recovery facilities in Australia and over 30 years’ experience in data recovery ensuring that you have the maximum chance for data recovery. We have technicians readily available who can come out and assess your disaster and provide you with a recovery action plan. We also have a range of data backup solutions for you to choose from, so whatever stage you are at we can assist you!

We can get it back!

We have one of Australia’s most experienced data recovery centres who have partnerships with 15 recovery facilities worldwide to make sure we can give your data the best chance possible for recovery. Call us today to organise a quote for a data/disaster recovery solution for you! Our friendly staff can talk you through the process and will provide you with all the information you need to have your data recovered by our professional engineers. You can also have the choice of dropping the drive off at our office, having a technician attend to your drive onsite or to send it in via Australia Post registered next day mail.

Below here are some of our customers’ reviews that would give you some idea of the level of client experience that we deliver.

Customer Satisfaction Guarantee

Chris Marter

They did everything they said they would- Excellent Services

I had Nerdcore Computers retrieve data off of a failed external hard drive. I went to Nerdcore Computers to see if they could retrieve the data. They quoted me a price before hand were everyone else was saying pay between $500 to $1600 for us to even try and retrieve the data. I found Nerdcore Computers on the internet. Called and talked to them and sent the failed hard drive to them. They retrieved all the data on the hard drive in about 4 days. The cost was less than anyone else. I will use Nerdcore Computers again and recommend them to anyone else. Great service and very friendly.

Amanda Celios

Wonderful service!

A few months ago my son ran through the house and pulled my cord to my external hard drive slamming the hard drive into the wall. My computer would no longer recognize the drive. This meant ALL my pictures were gone and I mean ALL of them. I was devastated and sick to my stomach. I found Nerdcore online and though it wasn't pricey like some others places i tried to ring i thought id try Nerdcore they were able to recover all my data that I thought was gone. I highly recommend their services. They were friendly, helpful, and easy to communicate with. I keep the hard drive in the office now and have also backed up my pictures elsewhere.

Honestly didn't expect anything less. Great Easy Service with no Hassles 

These guys recovered an old external hard disk that failed. I love that they would look at the drive for free and give me an analysis of what they think happened. Thankfully, they fixed the drive and recovered the most of files. In particular, Sandi was super nice to work with. She was friendly and responsive at every turn. Great job!

Cak Mcfalane

 

Macbook Air Repairs - Macbook Air Service Centre - Macbook Air Laptop repairs

Fixed Price Flat Rate Fee for repair on all macbook air repairs

Our certified techs have over 15 years of experience in computer repairs.

We can fix any hardware or software issue you are having with your laptop.  We allow you to choose the flat rate fee of 350.00  Parts are not included.

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Here is a list of common issues we can resolve for or flat rate:

Common Hardware Issues:

• Broken or Dim Laptop Screen
• Macbook Air Computer repairs
• Macbook Air Logic Board Repairs
• Macbook Air Screen Issues
• Macbook Air Broken or non-working keyboard (this includes missing keys)
• Macbook Air Broken motherboad or AC adaptor port on the motherboard
• Macbook Air Battery won’t charge on the laptop anymore
• Macbook Air USB ports do not work on your laptop
• Macbook Air Laptop will not connect to the network or internet using network cable or wireless network
• Macbook Air Cosmetic issues including broken plastics and broken touchpad buttons
• Macbook Air Laptop will not turn on
• Macbook Air Laptop will not boot to Mac OS screen
• Macbook Air Hardware error messages and blue screens
• Macbook Air Laptop overheating and fan problems
• Macbook Air Hardware replacement for ANY parts (extra fees will incure for new parts)

Common Software Issues:

• Macbook Air Slow or sluggish inside MacOS
• Macbook Air Malware removal including Viruses, Spyware, and Rootkits
• Macbook Air MacOS Error Messages including Blue Screens
• Macbook Air Programs are not working properly
• Macbook Air Laptop will not connect to the internet or network
• Macbook Air Drivers are not loading correctly
• Macbook Air Mac isn’t updating like it should
• Macbook Air MacOS reinstallation
• Macbook Air repairs
• Macbook Air Repairs

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Our Flat-Rate repair fee will cover any hardware or software issue.

Nerdcore Computers Repairs Service Centre in both Melbourne & Victoira.  We are located in 3a Willesden Road Hughedsale Victoria, 3166

Don’t hesitate to give us a call or text if you have ANY questions! 1300637326